Become a Certified Medical Administrative Assistant Online
Medical administrative assistants play a valuable role on any healthcare team, often handling a variety of organizational tasks that help with patient flow.
This 100% online certified medical administrative assistant (CMAA) certification course equips you with the knowledge to successfully pass the CMAA national certification exam, designated by the National Healthcareer Association (NHA). You will learn a broad range of administrative duties and skills needed to work alongside medical providers and patients.
Your course includes a voucher covering the exam fee and an opportunity to participate in a clinical experience.
In partnership with ed2go, Ashland is proud to offer this Medical Administrative Assistant course to those interested in preparing for or advancing their careers.

Course Objectives
- Learn what is required to succeed as a medical administrative assistant
- Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
- Obtain best financial practices for a medical center
- Understand the fundamentals of medical terminology and ethical best practices
- Gain the basics of working with medical documents, medical billing and coding processes
- Discuss the various administrative job duties of a medical assistant
- Recognize the importance of professional certification
Job Outlook for Certified Medical Administrative Assistants
The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, medical assistants are among the most in-demand professionals. The U.S. Bureau of Labor Statistics (BLS) estimates that job openings for medical assistants will increase 14% by 2033.
The average medical assistant salary is $42,000 per year, according to data from BLS.
Certified Medical Administrative Assistant FAQs
According to the NHA, medical administrative assistants primarily work in the “front office” of a medical practice or healthcare facility. Their duties may include coordinating practice correspondence, maintaining files and scheduling appointments. Medical administrative assistant training programs can provide you with the skillset needed as a CMAA.
Clinical medical assistants primarily deal with clinical procedures and patient care, while medical administrative assistants oversee organizational tasks, such as scheduling, managing records and checking in patients.
The healthcare environment thrives on professionalism, precision and dedication to patient welfare. Medical assistant certification may be required for many jobs. Earning a CMAA certification establishes a medical assistant as a caring, responsible professional who has undergone a study and assessment program to validate their credentials. The NHA estimates 75% of employers require or encourage certification for medical administrative assistants.
According to the U.S. Bureau of Labor Statistics, medical assistants commonly work in medical practices, such as physicians' offices, outpatient clinics and other healthcare facilities.