Ashland University Helpdesk 419-289-5405 (on campus: ext. 5405)

• Monitors all systems and network lines to ensure availability.
• Serves as a central point of contact for you to report any hardware or software problems
• Assists with your User ID (cancel, print, status, routing, etc.) related tasks.
• Broadcasts information about upcoming changes and scheduled or unscheduled system outages.
• Logs all incoming calls and facilitates problem resolution to your satisfaction.
• Contacts the proper source to correct any problems which we cannot directly solve and provides you with a solution in a timely manner. View Lab Hours

Campus Status 03/14 10:50am All services are normal

Lookup Tickets ID #: Email: @ashland.edu ID Number is your Employee or Student ID Number